I have received my replacement trap head, and just in time for the weekend!!! I want to personally thank Shana Abernathy, for taking care of me in such a quick and professional manner. The saying: “It is not if you have a failure, but how you recover from that failure that makes the difference in the eyes of your customers,” holds true, you will have me as customer for life! Your customer service is excellent as well as your products, the way you handled my warranty claim was second to none. Keep up the great work, and keep bring us outdoorsmen the quality products that we have come to expect from Do-All Outdoors.
Thanks Again
Timothy J. Harris
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